Privacy Policy

Who we are

Ridgeborn LLC is an AI consulting and implementation firm based in Cypress, Texas. This policy explains what information we collect when you contact us or work with us, how we use it, and the choices you have.

Information we collect

We only collect information you give us directly. That includes:

• Name, email address, phone number, and company name when you fill out our contact form or reach out by email, phone, or SMS.
• Project details and business information you share with us during consulting engagements.
• Basic analytics data such as page views and referring sites, used to understand which content is useful.

We do not buy contact lists. We do not collect information about you from data brokers.

How we use your information

• To respond to your inquiry and discuss a potential engagement.
• To deliver consulting services and software you have hired us to build.
• To send you scheduling messages, project updates, and follow-ups by email or SMS related to our work together.
• To send occasional updates about Ridgeborn services if you have opted in to hear from us.

What we do not do with your information

Ridgeborn does not sell, rent, or share your personal information, including phone numbers, with third parties or affiliates for marketing, advertising, or lead generation purposes.

Information you share with us stays between you and Ridgeborn, except where we use the limited service providers described below to operate our business.

Service providers

We use a small set of vetted third-party vendors to operate our business — including services for email and calendar, phone and SMS, web hosting, payments, and accounting. These vendors only receive the minimum information they need to provide their service to us, and they are bound by their own privacy and security obligations. We will identify specific processors on request for active clients.

SMS messaging

If you provide your phone number to Ridgeborn and consent to SMS communication, we may send text messages related to scheduling, project updates, and follow-ups. Message and data rates may apply. Message frequency varies.

You can opt out at any time by replying STOP to any message from us. Reply HELP for assistance. We do not share SMS opt-in data or phone numbers with third parties or affiliates for marketing or lead generation.

Cookies and analytics

Our website uses minimal, privacy-respecting analytics to understand traffic patterns. We do not use advertising trackers or sell analytics data.

Your choices

• You can ask us to delete information we hold about you by emailing the address below.
• You can opt out of SMS by replying STOP.
• You can opt out of email communications by replying to any email asking to unsubscribe.

Security

We protect your information using reasonable technical and organizational measures. No system is perfectly secure, so we limit the data we collect to what we actually need.

Changes to this policy

If we change this policy, we will update the date at the top. Material changes will be flagged on our home page or by direct notice when appropriate.

Contact

Questions about this policy? Email hello@ridgeborn.ai.

Ridgeborn LLC
Cypress, Texas